However challenging the journey, there are experienced partners out there who can help you reach your destination.

How it works.

  • 1. Are we a fit?

    We recognize that our services may not align with every potential client. Therefore, our initial step involves assessing whether an engagement would be beneficial for both parties. We explore your key challenges, goals, and long-term vision of success. This collaborative approach allows us to gain insight into your current circumstances and evaluate how we can support you effectively, leveraging our extensive global partner network where applicable.

  • 2. Agree on a solution.

    Based on the understanding that we are a mutual fit for your business needs, we collaborate to identify a comprehensive plan of action tailored to your specific objectives. This plan will encompass strategies for measuring success effectively. The approach may involve consultation sessions between our team and yours. It may also include one of our partners in order to lean into their specialized expertise to enhance the outcome of your project.

  • 3. Make it happen!

    We work with an award-winning global partner network known for their expertise in our specific use cases around People, Data, and Technology. Each partner is well-equipped to implement the strategies we developed together. We facilitate the relevant introductions to our partners, who will work closely with you to ensure you attain your objectives as well as the desired project outcomes.

Let's Talk

FAQs

  • It all depends on your needs, which we first will uncover together in deciding if we are a fit. You may already have a plan that you want to implement and just need an execution partner. In that case, we make a warm introduction and you discuss further details with our partner. The timeline is then dependent on your specific project; for instance, if you need to augment your team of customer service agents, then that can go live within about a week using strategic outsourcing via a build-operate-transfer model. It really depends on what you are trying to accomplish and we don't want to waste anyone's time in the process.

  • That will vary depending on the scope of the project and we can discuss it on a case-by-case basis. Depending on your use-case, we can discuss the relevant KPIs you want to measure as well as the results our partners experienced in similar situations with the understanding that each business is different. As with anything, past performance does not always guarantee future success.

  • We work with partners who have a history of delivering for their clients. We also work with people that we know and can trust based on our experience working in partnerships in Europe and the United States. Where required, we have partners with ISO certifications like 27001, 9001, and 13485. We also do not partner with everyone - we are selective with whom we work with, which helps maintain a standard of quality. This is why we understand we will not be a fit for every clients' need.

  • Yes, of course we can share examples and case studies that are relevant to your use-case(s) and business objectives.

  • Yes, we have worked for startups and publicly traded companies while our partners have helped companies of all sizes from startups to the world's largest companies.

  • A build-operate-transfer model provides a comprehensive solution for building, managing, and ultimately transferring a high-performing outsourced team back to you. This model is designed to alleviate the burdens associated with recruitment, HR, and facility management, allowing you to focus on your core business objectives.