However challenging the journey, there are experienced partners out there who can help you reach your destination.

How it works.

  • 1. Find the Right Fit

    We start by understanding your key challenges and goals to determine if our expertise is right for your needs. This initial conversation helps us assess how our partner network can best support your business objectives.

  • 2. Design Your Solution

    Together, we create a tailored action plan focused on your specific goals. We'll outline clear strategies, timelines, and success metrics. When beneficial, we introduce you to specialized partners who bring additional expertise to your project.

  • 3. Deliver Results

    We implement your solution with our well-equipped partner network specializing in People, Data, and Technology. We manage the process, facilitate all necessary introductions, and ensure you achieve your desired outcomes.

FAQs

  • It all depends on your needs, which we first will uncover together in deciding if we are a fit. You may already have a plan that you want to implement and just need an execution partner. In that case, we make a warm introduction and you discuss further details with our partner. The timeline is then dependent on your specific project; for instance, if you need to augment your team of customer service agents, then that can go live within about a week using strategic outsourcing via a build-operate-transfer model. It really depends on what you are trying to accomplish and we don't want to waste anyone's time in the process.

  • That will vary depending on the scope of the project and we can discuss it on a case-by-case basis. Depending on your use-case, we can discuss the relevant KPIs you want to measure as well as the results our partners experienced in similar situations with the understanding that each business is different. As with anything, past performance does not always guarantee future success.

  • We work with partners who have a history of delivering for their clients. We also work with people that we know and can trust based on our experience working in partnerships in Europe and the United States. Where required, we have partners with ISO certifications like 27001, 9001, and 13485. We also do not partner with everyone - we are selective with whom we work with, which helps maintain a standard of quality. This is why we understand we will not be a fit for every clients' need.

  • Yes, of course we can share examples and case studies that are relevant to your use-case(s) and business objectives.

  • Yes, we have worked for startups and publicly traded companies while our partners have helped companies of all sizes from startups to the world's largest companies.

  • A build-operate-transfer model provides a comprehensive solution for building, managing, and ultimately transferring a high-performing outsourced team back to you. This model is designed to alleviate the burdens associated with recruitment, HR, and facility management, allowing you to focus on your core business objectives.